Privacy Policy
Introduction
At TOM COMMERCIALS, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or interact with our maintenance and inspection services.
Information We Collect
- Personal Information: Name, email address, phone number, and vehicle details when you book a service, such as a Preventive Maintenance Inspection (PMI), Pre-MOT check, or brake roller test.
- Technical Information: IP address, browser type, and website usage data to enhance your experience.
How We Use Your Information
- To schedule and confirm appointments for services such as PMI, Pre-MOT checks, and brake roller testing (RBT).
- To communicate with you about your service history, maintenance needs, and any required repairs.
- For marketing purposes, with your consent, such as promotional offers or reminders for future inspections.
Data Protection
We ensure that your personal information is stored securely. We will not share your data with third parties, except for our trusted partners who may assist with service provision (such as parts suppliers), or as required by law.
Your Rights
- You can request access to, update, or delete your personal data.
- You can opt-out of receiving marketing communications at any time by contacting us.
Contact Us
For any privacy-related concerns or questions, please contact us at [info@tomcommercials.com].
Cookie Policy
Introduction
This Cookie Policy explains how TOM COMMERCIALS uses cookies on our website to improve user experience and analyse site traffic.
What Are Cookies?
Cookies are small text files stored on your device that help us track website usage and provide better services, including reminders for your next Preventive Maintenance Inspection (PMI) or Pre-MOT check.
Types of Cookies We Use
- Necessary Cookies: Essential for the website’s basic functionality (e.g., managing appointments).
- Performance Cookies: Help us understand how visitors use our site, such as tracking how often customers book services like brake roller testing (RBT).
- Advertising Cookies: Used for personalised marketing or promotions related to your next maintenance or inspection service.
Managing Cookies
You can control or disable cookies through your browser settings, though this may affect the functionality of some parts of our website.
Contact Us
For more information about how we use cookies, please contact us at [info@tomcommercials.com].
Environmental Policy
Introduction
At TOM COMMERCIALS, we recognise our responsibility to minimise our environmental impact through sustainable and eco-friendly practices, especially in our operations related to vehicle maintenance and inspections.
Our Commitment
- We aim to reduce waste and emissions during services like Preventive Maintenance Inspections (PMI), Pre-MOT checks, and brake roller testing (RBT).
- We actively recycle automotive fluids, parts, and materials to minimise waste.
Actions We Take
- Recycling oils, filters, batteries, and tires after inspections and maintenance.
- Using energy-efficient equipment to reduce energy consumption during maintenance and testing processes.
- Adopting eco-friendly products and procedures during vehicle servicing.
Continuous Improvement
We continually assess and improve our environmental practices to minimise our carbon footprint and environmental impact.
Contact Us
For more information on our environmental practices, please contact us at [info@tomcommercials.com].
Modern Slavery Statement
Introduction
TOM COMMERCIALS is fully committed to ensuring that modern slavery and human trafficking do not occur in any part of our business or supply chains.
Our Commitment
- We oppose modern slavery, forced labour, and human trafficking in all forms.
- We expect our suppliers and contractors to adhere to ethical labour practices and human rights standards.
Actions We Take
- We conduct checks on suppliers to ensure that they follow ethical employment practices.
- We provide training to employees to recognize and report any concerns regarding modern slavery.
Reporting Concerns
If you suspect any form of modern slavery or exploitation within our operations, please contact us at [info@tomcommercials.com].
Health & Safety Policy
Introduction
At TOM COMMERCIALS, the health and safety of our employees, customers, and visitors is our top priority. We maintain a safe working environment, especially when performing tasks like Preventive Maintenance Inspections (PMI), Pre-MOT checks, and brake roller testing (RBT).
Our Commitment
- We comply with all health and safety regulations relevant to our garage and maintenance operations.
- We implement procedures to reduce the risk of accidents and injuries while servicing vehicles and conducting inspections.
Health & Safety Procedures
- Risk assessments are regularly conducted, especially before conducting technical tasks like Pre-MOT checks and brake roller testing.
- Proper personal protective equipment (PPE) is provided to employees working in potentially hazardous areas.
- We ensure the safe handling of hazardous materials (e.g., vehicle fluids, oils, chemicals) during all vehicle inspections and maintenance.
Reporting Health & Safety Concerns
Employees and customers are encouraged to immediately report any health or safety concerns to the designated safety officer.
Contact Us
For any health and safety inquiries, please contact us at [info@tomcommercials.com].
Fire Safety Policy
Introduction
TOM COMMERCIALS is dedicated to maintaining a fire-safe environment for all employees, customers, and visitors, especially when working with equipment such as brake roller testers (RBT) and other mechanical tools.
Our Commitment
We follow all necessary fire safety regulations and maintain robust fire prevention measures to safeguard everyone in our garage.
Fire Safety Procedures
- We ensure all fire exits and evacuation routes are clearly marked and accessible.
- Fire extinguishers, alarms, and other fire safety equipment are regularly inspected.
- Employees are trained in fire safety procedures, including how to handle emergency situations related to vehicle maintenance.
Reporting Fire Safety Concerns
If you notice any potential fire safety risks, please report them immediately to our fire safety officer or supervisor.
Contact Us
For more information about fire safety at our garage, please contact us at [info@tomcommercials.com].